COVID Student Loans

Did You Make Student Loan Payments to Navient During COVID?

The Federal Family Education Loan Program (FFELP) ended in 2010, when it was replaced by the William D. Ford Federal Direct Loan Program. (Students who entered college in 2010 would be the last borrowers under FFELP; these students would typically have been born in 1992.) If you made loan payments to Navient on your FFELP loans between January 2018 and December 2020, please contact Preston Law Offices. You may be entitled to legal relief. To evaluate your case, we need to review certain documents:
  • your student loan account statements between 2018 and 2020;
  • records of payments in 2020 (typically reflected in your account statements); and
  • the loan origination documents (typically the promissory note).
We can help you collect these documents, but you may want to get started by yourself using the information below. You can request your promissory note from your loan servicer and/or from the National Student Loan Data System (NSLDS). You will need to either make an account or log into NSLDS if you already have an account here. Then go to "Documents," and look for your promissory note. You can also obtain basic details about your loans by going to "Dashboard," clicking "View Details," and then clicking "Download My Aid Data." You can also request this information directly from your servicer. Since 2009, Preston Law Offices has represented individuals and small businesses in a broad range of class actions, focusing on borrower rights, privacy, and unfair trade practices. Courts have appointed Preston Law Offices as lead class counsel, and Preston Law Offices has obtained recoveries for hundreds of thousands of class members. To learn more, contact us today. We will evaluate your situation to determine whether you have a case.